A Complete Guide to Portals and User Experience Platforms by Shailesh Kumar Shivakumar

By Shailesh Kumar Shivakumar

Build a Next-Generation company electronic Platform with Portals and UXP

A whole advisor to Portals and person event Platforms presents in-depth assurance of portal applied sciences and person adventure systems (UXPs), which shape the main pillars of a latest electronic platform. Drawing on his event in a number of roles in different portal engagements, the writer offers assorted views of an analogous expertise platform.

The first part introduces portal via a number of viewpoints to cater to a large viewers, together with company, operations, improvement, integration, functionality, and structure perspectives. The booklet information many novel and essentially confirmed types and frameworks, corresponding to portal price cognizance framework, portal overview framework, portal evaluate version, portal infrastructure making plans strategies, and portal integration recommendations. you furthermore mght know about potent electronic software innovations, together with portal roadmap approach, collaboration method, portal safeguard making plans, portal checking out approach, search engine marketing, and analytics making plans concepts.

The moment part dives into UXP and complex subject matters. It elaborates on UXP layout options, together with UXP reference structure, client contact aspect research, person event mapping, and responsive website design. It additionally appears to be like at complicated themes, comparable to next-generation portals, portal tendencies, portal person adventure approach, omni-channel approach, portal KPI, portal pitfalls and most sensible practices, portal protection, portal governance, electronic application administration, and portal functionality engineering.

In the 3rd part, the publication provides 4 case stories with regards to intranet portals, retail portals, customer support portals, and portal content material administration. It discusses enterprise drivers, demanding situations, portal ideas, and resolution advantages for every of the case studies.

Written through a professional practitioner, this ebook balances the middle subject matters of recent portals in addition to rising applied sciences within the electronic area. compatible for the complete electronic expertise group, together with IT managers, electronic architects, builders, and testers, it provide you with a realistic advisor for effectively development most sensible practices-based electronic systems with forward-looking beneficial properties.

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To provide personalized experience: Portals have many features to provide ­personalized user experience features such as preference-based data aggregation, context-­ relevant functionality, user-profile-based filtering features, geo- and locale-specific features, etc. Most portal products have in-built tools and rules engine to support personalization. • Internal and external collaboration: Social and collaboration are essential for k nowledge sharing and productivity improvements. Some of the core social ­ and collaboration tools such as chat, blogs, wiki, communities, forums, message Thinking in Portals • • • • • • 13 boards, and plugins to external social platforms are readily available as portlets in many portal products.

Competitive advantage achieved through portals: • Portals provide unified interface for multiple roles and personas thereby enabling businesses to rollout new features and functionality in seamless fashion Make Portal Work for You • Portal helps in achieving efficiency in partnership through seamless collaboration with all channel partners, resellers, suppliers, customers, and employees • Portals helps in achieving supply chain efficiency leveraging portal technologies such as unified view, seamless secured access to all applications in the chain, etc.

The main features of the portal include enterprise integration, personalization, multidevice support, content management, enterprise search, collaboration, social integration, process orchestration, rules engine, etc. • Due to its diverse technology benefits, portals can be of best use in a wide variety of scenarios such as digital marketing scenarios, collaboration scenarios, m ­ ultidevice support scenarios, for implementation of self-service features, unified experience platforms, utility dashboards, etc.

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